Terms of service

Last updated: 14 November 2026

These Terms apply to your use of our website and any purchase you make from EURUS. By placing an order, you agree to these Terms.

1. Products

We make every effort to describe and display our products accurately. Colours may vary slightly depending on your screen.

Product specifications, including fan speeds, battery charging times and run times, are approximate and may vary depending on usage conditions.

2. Prices and Payment

All prices are displayed in Australian dollars (AUD).

Payment is taken at the time of order.

If a pricing error occurs, we will contact you before processing the affected order. You may choose to proceed at the correct price or cancel for a full refund.

3. Orders

We may decline or cancel an order for legitimate reasons, including product unavailability or pricing errors.

If we cancel your order, you will receive a full refund.

4. Shipping

We offer free shipping across Australia, including regional and remote areas.

Orders are shipped directly to you from our manufacturing partner in China. Estimated delivery times and other shipping conditions are explained in our Shipping Policy.

5. Returns and Refunds

Returns and refunds are handled in accordance with our Refund Policy and the Australian Consumer Law.

6. Battery Safety

Our products include a rechargeable lithium battery.

Please follow the manufacturer's instructions and use only compatible charging equipment.

Do not charge the battery near flammable materials or leave it charging unattended. Stop using or charging the battery immediately if it becomes damaged, swollen, unusually hot or begins leaking.

Do not modify, disassemble or expose the battery to excessive heat or moisture.

7. Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

Nothing in these Terms excludes, restricts or modifies any rights or remedies available to you under the Australian Consumer Law.

8. Limitation of Liability

To the extent permitted by applicable law, EURUS is not responsible for losses that are not reasonably foreseeable or are unrelated to a breach of our legal obligations.

Nothing in these Terms limits or excludes any liability that cannot lawfully be limited or excluded, including liability under the Australian Consumer Law.

9. Privacy

Your personal information is collected, used and handled in accordance with our Privacy Policy.

10. Changes to These Terms

We may update these Terms from time to time.

The version of these Terms in effect when your order is placed will apply to that order, unless otherwise required by law.

11. Governing Law

These Terms are governed by the laws of Australia. This does not limit any rights you may have under the laws of your place of residence.

12. Contact Information

Trading name: EURUS

Business operator: Asahi Yokoyama

Business address: 356-6 Kamiyasui, Shinichi-cho, Fukuyama-shi, Hiroshima, Japan

Email: support.eurus@gmail.com